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How to choose a Private Investigation Agency? Asia Top Investigation

How to choose a Private Investigation Agency?  Asia Top Investigation
by Asia Top Investigation

When you need the service of a Private Investigator (PI) in Singapore, most of us will first ask for a trusted friend's recommendation. In the case of private matters you wish to keep confidential, your only choice is to search online with keywords such as "Private Investigation" or "Private Detective".

Today, Google is the top online search engine. If you were to search for keywords such as Private Investigation Agency in Singapore, you will notice that there are at least 10 listings to choose from. But how will you know which of these agencies is professional and capable enough to handle your private matter? We have some guidelines below from an expert Private Investigator, Mr. Vincent Tan, to show you how to find a reliable Private Investigation Agency in Singapore.

How to choose a Private Investigation Agency?  Asia Top Investigation

Here are 5 tips to select a private investigation agency in Singapore:

  1. Licensed in Singapore According to the Singapore Police Force (SPF), A Private Investigator's licence is required to operate in Singapore. Be sure to look out for their agency license number and their individual PI license number. Do take note of the expiry date as some PI might still be soliciting business after their license is expired, which is against Singapore law.

  2. Customer's Reviews If you do not have a trusted friend's recommendation, the next best avenue is reading their online reviews such as Google Reviews. This will give you a good idea of past clients of that agency and their cases solved success rate.

  3. Experience from Past Cases The experience of the private investigators and the evidence-gathering equipment used is critical to the success of your case. If the agency has a website, read about their niche or past experiences in related cases and equipment used, if any. If you're looking for matrimonial investigations, look out for that agency's experience in marital cheating cases, and peek into their methodology of investigations to solve these cases. This would give you a good idea of their approach to your case as well before even meeting the PI.

  4. Communication Frequency If you need the PI's report for the court hearing, be sure to check with the agency on the frequency of updates and timeline of the report after the surveillance, if any. As PI's cases are mostly private and confidential, make sure that your PI has strong ethics to keep your information and communication channels secure and up to date.

  5. Pricing Services such as surveillance may drag on longer than expected. This is why you should ask for a clear pricing structure before you engage a PI agency in Singapore for their services. Make sure an official service agreement is being presented, clearly stating any additional charges if it overruns. Failing to do so would give leverage to your PI agency that may charge you exorbitant amounts for completed the service. Some PI agencies will also try to sell you a "package price" with hidden costs and prepaid manhours which will not be refunded. Avoid committing to any packages and always look out for the hidden cost, GST, and other extra charges.

If you’d like to learn more on private investigation-related knowledge, feel free to check out our other articles here. We've also written an article on how to hire a PI agency in Singapore here.

How to choose a Private Investigation Agency?  Asia Top Investigation


Licence No. L/PS/000016/2020

Telephone No. +65-9651-1969 via Phone or WhatsApp call

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